Hiring Process

Interviewing at Mercy

Thank you for your interest in Mercy! We are committed in finding the right career fit for you!

Getting Started

1. Use the search field(s) to explore our job opportunities by:
   • Job Title
   • Job Categories
   • Keyword(s)
   • Job ID Number
   • Location or Zip Code
2. Once you find your desired position(s), click on the Job Title to view the job description and qualifications needed for the position
3. Not ready to apply?
   • Join Our Talent Community and share your information with us so we can contact you when we have opportunities that are aligned with your interests

Application Process

1. Select Apply Now
2. Create a career profile
3. Upload a resume (PDF recommended)
4. Complete the step-by-step application process
   • Some positions may require the completion of an online talent assessment
5. You will receive an email confirmation upon submission of your application

Application Status

1. Select Returning Candidate Login
2. Login using the Login Name/Email and Password that was created when you first applied
   • Forgot your password? To reset your password, click here to enter your email address.
3. Your dashboard will display all the positions you've applied to and the status of each application

Next Steps

1. A member of our Talent Selection team will review your application, resume, and online assessment (if applicable) to determine next steps
2. A Recruiter and/or Hiring Manager will contact you via email or phone to schedule an interview if you are selected to move forward in the interview process
3. You will receive an email notifying you that we have continued our search or if the position has been filled if you are not selected to move forward in the interview process
   • We encourage you to visit the Mercy Careers website or join our Talent Community for additional opportunities that may be of interest to you 

Interview

Mercy has a two-step interview process – one interview will be conducted with a Recruiter and one with the Hiring Leader(s). Some positions may require additional interviews or job shadowing depending on the position in which you have applied for.

1. Recruiters will conduct interviews in a variety of different ways – in person, over the phone, an online self-paced interview, or by video
2. Hiring Leader(s) will conduct face to face interviews in person or by video

Offer & Onboarding

1. Once it has been decided that you're the right fit for the role, you'll be contacted by the Recruiter, who will extend a verbal offer of employment that includes a potential start date, pay details and next steps
2. Upon acceptance, a written offer letter will be sent via email with the information provided in the verbal offer (all offers are contingent upon a pre-employment background check and health screen)
3. Onboarding for your new role may consist of the following: 
   • Pre-employment Background Check
   • Co-worker Health Appointment
   • Completion of electronic new hire paperwork
   • Collection of I-9 identification
   • Any other necessary requirements needed for the position

Viewing Your Dashboard

• Update Your Profile: this will bring up your profile page, where you can make updates to your personal information and/or resume. When finished, click Update Profile at the bottom of the page.
• View Current Job Opportunities: this will take you to view all open job opportunities.
• Manage Your Email Subscriptions: you can unsubscribe to mass email communications, however this is a great way to stay connected with current and future event/job opportunities! 
• iForm(s) to Complete: you can update your application and various forms here.
• Past Job Submittals: you can view the positions you have applied to and the status for each. You can also withdraw from a position by clicking the Withdraw button to remove your name from consideration for the job. 

Frequently Asked Questions

Interview Tips

During interviews or phone screens, you’ll be asked behavioral questions with lead-ins similar to “tell me about a time when...” This allows the interviewer to learn about your thought process, how you approach a situation and how you then handle yourself.


              Situation: Briefly describe the situation at-hand
 
              Task: Elaborate on the tasks you were required to complete during this situation.

              Actions: List the actions you felt were necessary to take.

              Result: For better or worse, what was the result of your actions.


Anticipating the kinds of behavioral questions the interviewer will ask and applying the STAR method to your answers will enhance your interview responses. Additionally, be prepared to provide details of your background and resume and concisely address them.

Research our organization:                                                                                                                                                                                             
Having a general understanding about our Mission, Vision and Values enables you to tailor your answers accordingly.


First impressions matter:                                                                                                                                                                                              
Make sure to dress appropriately for the interview. When in doubt, ask your recruiter what’s appropriate.


Arrive early:                                                                                                                                                                                                                                     
Allow yourself extra time to navigate traffic, find parking and entrances and check in. A good rule of thumb is to plan on arriving 15 minutes prior to your scheduled time.


Remember your manners:
Interviewers notice a firm hand shake, direct eye contact, good posture, and an engaging tone and enthusiastic attitude.


Ask questions:
Always be prepared to ask the interviewer questions. This is your opportunity to hear their honest responses about the company’s culture and vision for your role.


Send a thank-you note:
Thank the interviewer, via an email or handwritten note, within a few days of your interview. Visit us on LinkedIn and Twitter.